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SBI Junior Associates Syllabus :: Customer Support & Sales (Preliminary & Main Exam)

State Bank of India Recruitment for 5000+ Junior Associates (Customer Support & Sales) syllabus of online test (Preliminary & Main Exam) and test of specified opted local language.

Phase-I: Preliminary Examination: Online Preliminary Exam consisting of Objective Tests for 100 marks will be conducted online. This test would be of 1-hour duration consisting of 3 Sections as follows: 

Name of Test No. of Questions Max Marks Duration
English language 30 30 20 min
Numerical Ability 35 35 20 min
Reasoning Ability 35 35 20 min
Total 100 100 1 Hour

Each test will have a separate timing as mentioned above. There will be negative marks for wrong answers in the Objective tests. 1/4th of mark assigned for question will be deducted for each wrong answer. No minimum qualifying marks are prescribed for individual test OR for aggregate score. Section wise marks will not be maintained. 

Adequate number of candidates in each category as decided by the Bank (approximately 10 times the numbers of vacancies. subject to availability) will be shortlisted for the Main Exam from the list of all candidates arranged in descending order of aggregate marks scored.

Phase - II: Main Examination: Structure of Online Main Exam would be as follows:

Name of TestNo. of QuestionsMax MarksDuration
General/Financial Awareness505035 min
General English404035 min
Quantitative Aptitude506045 min
Reasoning Ability & Computer Aptitude506045 min
Total 190 200 2 Hr. 40 min.